You wish to contact the Traction team? Using the chat system, you can contact us at any time. If the agent is not available, another agent will be able to answer you.
1. User's Guide -> Support
2. Choose the person you want to write to
Alex : Traction website
Caro : Support / Training
Dave : Telephones / Network
Jerome : Product Manager
Jonathan : Traction
Nicolas : Mobile application
Philippe : Traction
Dominik : Support / Training
Related Articles
Facebook Page
Many of you have one or more Facebook pages. At the moment, the configuration only takes into account business pages and not personal pages. If you want to connect your Facebook page to Traction, contact us directly so that we can start the process ...
Color code
Please refer to the System Information in the User's Guide
Web opportunities
This module will allow you to see all opportunities created via a web request (Form, Email, SMS, External supplier, Facebook, Chat). If you want to see by lead type separately, you have the options: All opportunities / In-store opportunities / Call ...
Customer card icons
Here is the article that allows you to know the complete display of a customer card, several icons or definitions will lead you to different articles already explained on the subject. COLOR OF THE CARD To know all the colors of your branch, consult ...
Identifying a media
By default, the system will always put the right media (lead source). When it comes to media, here are the choices: If you create a card manually, the media will be put ''In store''. However, if the media is not really in store, you can change it ...