Create a source

Create a source

Only those with the Admin role can add a source to the Traction configuration.

1. Admin -> Source




 2. Add




3. Fill in the required fields. (fields vary depending on the source)




4. Save and view all sources. You can edit the source as needed.





REASSIGNMENT TIME (IN MINUTES)
You can decide how long it takes if a lead comes in and after X amount of time the seller has not responded, it can be transferred to another seller. This salesperson must be in the Routing Calendar.



You can also choose the time of the reassignment, e.g. on weekdays you want the lead to be reassigned but not on weekends.



    • Related Articles

    • Identify the source

      If your customer card does not contain any source, you can choose it directly. For example, a customer comes to the store because he saw an ad on Facebook, the card created will not have a source. So with the help of this icon, you will be able to ...
    • Create a quotation

      In order to change the status of the opportunity to sale, you must create a quote. Create the quotation Option 1 - using the quotation icon Option 2 - using the green + plus sign in the right grey column Enter the name of the quotation of your choice ...
    • Create your technicians

      Before creating the schedule, you need your technicians or any other person to put on the schedule. Create a user for the technician and add some roles for the technical advisor/dispatcher. 1. Go to the Users tab. Only the ADMIN role can access it. ...
    • Create a Label

      Labels are very popular when you want to filter a customer by a specific vehicle, event, sale, etc... The label is easy to apply and easy to find. You can look at the following articles: However, before you can even add a label, you have to create ...
    • Create a Workflow icon

      Icons are very popular on a workflow map to identify an action. You have four icon options and six for Lautopak users. Here are your choices: - Part Class - Service class - Sales Class - Delivery class - Work order (Lautopak) - Work order job ...