The first box will show your sales for the day. By placing your cursor over the box, you will see the goal for the day and the number of sales you made last year. You can edit the goals by clicking on the green button. Only those who have the Admin role will be able to change the goals.
Calls
Arrow pointing up = outgoing call
Arrow pointing down = incoming call
Number of calls that contain a return to reception. This box will take you to the Call Manager. Only those who have the role will be able to see the returns. The number of potential opportunities should be as low as possible. If you have numbers piling up, it means that your salesperson has not processed his potential opportunity. It will be affected in his report. To learn more about potential opportunities, read the article here.
Emergency
The first box shows you all overdue notes and tasks. By clicking on the box, you will see all the emergencies.
Pending / Awaiting
Indicates all opportunities with an email or form pending.
Customer without email
How many new customers have been entered during the day without email. Clicking on the box will show all the customer cards that do not contain an email. By adding the customer's email, you will help the marketing for the email reminder as well as your email ratio in the sales table.
WORKFLOW
You are able to see all deliveries in progress. Choose the workflow that suits you, the organization of the calendar and the display.
CALLS RECEIVED
You are able to see the curve of the number of calls answered during the previous 14 days. The black line represents all the departments in your branches.
RETURN TO RECEPTION
You are able to see the curve of the number of calls returned to the reception during the previous 14 days. The black line represents all departments in your branches.
ON TRACK
You will find the top 5 salespeople in each column. Number of sales, score, outgoing and incoming calls and percentage of answered calls.
OFF TRACK
You will find the bottom 5 salespeople in each column. Late notes, urgent tasks, percentage of calls returned to the reception and who create customer files without email.