Supervisor

Supervisor

The Supervisor tab allows you to retrieve all incoming and outgoing call records by a specific date, a specific user or a department group.






















Choose your filters, they will be applied automatically







COLORS / ICONS

Green = connected
 

Yellow



Pink



or voice mail



Dark Red



INFORMATION
Date / Type of call for PBX / Department / Customer / Phone number / Source / Assign / Event / Comment / Record



The blue event box allows you to see the full path of the call







You can evaluate the call at any time by using the stars


The recording is available for listening according to the role of each user



You can download the call if you need to send it to a colleague or client.