Supervisor

The Supervisor tab allows you to retrieve all incoming and outgoing call records by a specific date, a specific user or a department group.

Choose your filters, they will be applied automatically

COLORS / ICONS

Green = connected

 

Yellow

Pink

or voice mail

Dark Red

INFORMATION

Date / Type of call for PBX / Department / Customer / Phone number / Source / Assign / Event / Comment / Record

The blue event box allows you to see the full path of the call

You can evaluate the call at any time by using the stars

The recording is available for listening according to the role of each user

You can download the call if you need to send it to a colleague or client.

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