TRACTIONDK | Call Manager | Knowledge Base

Call Manager
Supervisor
The Supervisor tab allows you to retrieve all incoming and outgoing call records by a specific date, a specific user or a department group. Choose your filters, they will be applied automatically COLORS / ICONS Green = connected Yellow Pink or voice ...
Call Management
This module will allow you to see your current calls, call statistics and call recordings. Please note that in order to access this page, you must have the CALL_MANAGER role. For call tapping, there is also a role. I invite you to consult the ...

Call Manager